Thank you for your note concerning your buildings' open air elevators. I'm glad you contacted us, because, frankly, several of my repairmen have raised some serious issues. It's not just the open air elevators -- which I'd like to note, even with your considerate email -- is in breech of several state and federal safety laws; there are other, even more grievious infractions.
First off, you might want to hire a better security company. The one you employ seems to consist of shady looking gentlemen carrying poorly concealed weapons. They have no radio for communication, and wander aimlessly around the halls. Their favourite manuever is popping out of a door unannounced, as if hoping catch my men in the act of... I don't know what. They are both dangerous and ineffectual, which brings me to my second point.
Every building I have sent a technician to, there is a -- by all accounts very dapper -- young man. He sports a leather jacket and a pompadour but despite his charms (of which my technicians inform me are many), he brandishes a weapon. The presence of this thrill-seeking young man is evidence that your security needs re-evaluation. He has been seen riding on top of elevators. This is incredibly dangerous. As you know Winksen and Sons Elevator Repair are not responsible for injury sustained during inproper use of our elevators.
Speaking of liability, many of your hanging lamps (which are, again, against code) have fallen. Some of my workers have suggested the lamps have been shot down. I can't begin to express my anxiety thinking of my men walking around your buildings which is apparently used as a shooting gallery.
And a minor point -- although it might be related to my first two -- having arbitrary doors painted red can be confusing for many of my men. Some assume they are the fuse and electrical rooms.
They could not have been more wrong.
Every single one of these rooms, even in different buildings, seem to house documents of high importance. We only note that since both your highly suspect security guards and the dapper young individual have been found, often, in these rooms. Sometimes dead.
I'm glad you opened up lines of communication, I think we'll need to revisit our terms when our contract expires this October. I'm certain my insurance cannot cover the buildings you have in your holdings: quirky at best, grossly negligent at worst.